Park Rules & Information
Arrival and Departures: Arrival from 2.00pm, Departure 10am at the latest
Balance of accounts: are payable on arrival. Payment must be made for the full time booked. NO reduction for early departure so please don’t ask as the answer will be no.
Parking: One vehicle per unit. All other vehicles to be parked out in the visitor’s car park. Please make sure you are parked in your park, not the neighbour’s park.
Speed: This is walking pace only. We do have children running around and speeding will not be tolerated.
Noise: Strict no noise policy between 9.30pm – 7am. Reasonable behaviour and dress at all times. Excessive drinking and parties are forbidden. No liquor to be consumed in the park except on your site or unit. Consideration must be shown at all times to other guests. Damage to property or accommodation units will be recovered.
Children: Children are to be controlled by parents at all times and supervised while using facilities. We love to hear them having a great time around the park, playing and biking.
Visitors: – Please check with office first! Not available during Peak times. We understand that you may like to share your experience with family and friends, however, in order to comply with our Health and Safety regulations ALL VISITORS are required to register at reception. There is a small fee of $5.00 per visitor which is subject to availability and management discretion. Any charges for visitors if not paid by them will be your responsibility. Visitor’s vehicles to be left outside or in visitor’s car park. Not outside your unit. Visitors must leave before 8pm.
Recycling Area: Please use our recycling are as we are environmentally friendly. Any surplus food you don’t want you can put in the free food box located in the communal kitchen. Please make sure all lights, heaters, air cons, towel rails and TVs are turned off when you leave.
Laundry Facilities: Our laundry facility is located under the 2-storey building. The washing machine and driers are $4.00 ($2.00 and $1.00 coins only). There are clotheslines located around the units and pegs are sold in the reception shop if you need them for a small fee.
BBQS: Our BBQs are free to use however we do ask that you clean them up when you have finished so they are ready for the next person. We have spare gas bottles, cleaning gear, and utensils for use in the reception.
Indoor swimming Pool & Spa: These are free to use for paying guests only. NOT for visitor use. The pool is heated to 31-34’’ (depending on the time of year). The spa is 39 degrees. Operating times are 8am – 9.30pm (unless otherwise). Please be considerate of our guests in the pool and especially the spa. Please limit your use to ½ hour each if busy to ensure everyone can have a turn. Under 14 year olds must be supervised (see pool rules). Pool closed from 3.40pm-5.40pm for private swimming lessons for our community school days only.
Playground: The playground is lovely to play in but please be considerate of other children and have turns on the trampoline. The trampoline is two at a time. The playground closes at 9pm in consideration for other guests in units.
Pet Rules: We love having pets here but they are not allowed in the units under any circumstances. They must either be kept in cars or kennels outside units and must be on a leash at all times. If they are caught in the units please expect a $150.00 cleaning fee on your credit card. All pets must be registered.
Wireless Internet: The camp is wireless and free wifi.
Lake Flies: These are also known as trout flies and are a pest during our warmer months. They are attracted to the light so please keep the windows and doors closed near dark. They do not bite.
Public Transport: There is a local bus that stops across the road from 7.07am – 6.10pm. This is $3.70 per ride, children under 5 are free. This goes every half hour and is the Route 10 Rotorua Airport bus.
Tours: There are a lot of things to do in Rotorua. We are happy to help you book tours for no charge. Please call in the reception for enquiries.